PRIVACY POLICY

(Última actualización: 12/9/2025

This Privacy Policy describes how Silvia Ruch, Real Estate Consultant (“we,” “us,” or “our”), collects, uses, stores, and protects your personal information when you visit our website, submit a contact form, communicate with us, or use our real estate services.

By using this website or providing your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Property details you submit
• Any information you voluntarily provide through forms, messages, or calls

Technical Information

• IP address
• Browser type
• Pages visited
• Cookies and tracking technologies

Communication Data

• Text messages
• Emails
• Call logs (if applicable)
• CRM communication records (Follow Up Boss, kvCORE, etc.)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries
• To provide real estate services
• To send updates, alerts, and follow-up messages
• To schedule appointments or viewings
• To send real estate market information
• To improve our website and services
• For marketing, retargeting, and advertising campaigns
• To comply with legal obligations

3. SMS & Email Communication Consent

By submitting your information through our forms, you agree that:

• We may contact you by text message, email, or phone
• Message and data rates may apply
• You may opt out at any time by replying STOP to SMS or UNSUBSCRIBE to emails

We will never sell or share your phone number with third-party marketers.

4. Sharing Your Information

We do not sell your personal information.

We may share your information only with:

• CRM platforms (e.g., Follow Up Boss)
• Marketing partners (e.g., Facebook/Instagram Ads)
• Service providers helping us operate our business
• Title companies, lenders, or inspectors — only when required to provide real estate services
• Legal authorities when required by law

We do not sell, rent, or share your personal information or phone number with third parties for promotional or marketing purposes

5. Data Storage & Security

We take reasonable measures to protect your personal data.

Your information may be stored in:

• Follow Up Boss
• Wix
• Email systems
• SMS platforms
• Other tools used to provide real estate services

We cannot guarantee absolute security but maintain industry-standard protections.

6. Your Rights

You may request at any time:

• To access your personal information
• To correct inaccurate information
• To delete your information
• To unsubscribe from emails
• To stop receiving text messages (“STOP”)

To make any of these requests, contact us at:
silviaruch@gmail.com
954-294-6615

7. Children’s Privacy

We do not knowingly collect information from individuals under 18.

8. Links to Third-Party Websites

Our website may contain links to other sites. We are not responsible for their privacy practices.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new “Last updated” date.

10. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, you may contact:

Silvia Ruch
Real Estate Consultant
Email: silviaruch@gmail.com
Phone: 954-294-6615
South Florida, USA